I purchased 2 pairs of sunglasses (different styles!) from a company on Facebook (I know BIG MISTAKE). The company sent me identical pair of sunglasses. I was given no return address or return packaging. When I disputing on PayPal, I was told return the product and I will receive a full refund. I am not able to return product if I have NO RETURN ADDRESS. Also, it is to be returned to China.... which is of course on my expense. Even if I was able to return the product to an address I am not given, it will end up costing me far too much.... no refund will be made, and I will be out a pair of sunglasses. How is it that PayPal can side with companies like these? And now PayPal has closed my case, and will not reopen. I am stuck with 2 pair of junk sunglasses, that are identical! Any suggestions?
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