Hello, I need your advise. I sold a bag and almost 10 days later the seller open a dispute where she states my item is fake. My item is real and I included the authenticity card. She opened a dispute against me where I stated that the bag is real and that I did not accepted any returns and refunds. I would like to know how can I upload the evidence if I replied already? I have my purchase history and the proof that my item is real and I will not issue any refund. This person is clearly trying to scam me. I don't know what to do or who should I contact? I will appreciate any help. Kind Regards.
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