I just applied for a name change. The result I got was as shocking as it would get. My account is now permanently limited and I can't access my funds at all. They tell me that I can't do business with them at all. This is the most poorest customer service I've received in my life. I have verified my identity to them clearly and now the results are shocking. My money will be held for 180 days, that's half a year time and I needed the funds like ASAP. If they want to close my account then let them first transfer the money back to my bank account
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