The following transaction was disputed
Case ID
PP-D-106081195
Transaction amount
£4,040.00 GBP
Dispute amount
£4,040.00 GBP
Transaction ID
1NK53104YK645303G
Transaction date
12 March 2021
To state you are unable to investigate this case is an abrogation of your responsibility. You should be aware that PayPal was advised that this was a suspected fraudulent transaction on 15 March 2021, but Paypal permitted payment to be released to those executing the fraud after that date without recourse to my wife, despite this notification to Paypal being in writing. We have everything in writing.
We have taken up the matter with the credit card company, which pays the Paypal account, also the Financial Conduct Authority and the Daily Telegraph. However because we have taken up the matter with others does not prevent you the organisation which assisted the Fraudulent transaction to be executed investigating and resolving matters.
I strongly recommend you reverse this position, as your email below may well be presented in court in case of litigation, which I am sure would be closely followed in the public domain.
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