I'm a ebay seller. 3 weeks ago, One of buyer is want to refund. But he didn't tell me what kina problem and just complained to my Ebay and paypal account. Suddenly my account is all stop. And i can't do anything till now. But at that time i don't want to accept. So i asked to Ebay help. But they just say required to buyer to return item. And still nothing happened. So i asked to ebay helping center, . I want to know exactly what kind of problem the customer has. I tried to contact, but the buyer did not respond. I know that eBay has requested a refund from a buyer, and buyer is still doing nothing. But I sent that without any problems.and I don t think there is any reason for a refund. The buyer did not submit any evidence. Also, the buyer complained to my PayPal, so my PayPal is suspended. Why should I face these penalties without proof? Should I accept the refund even if it was caused by the buyer s carelessness? Thank you. Ebay didn't reply yet. And paypal says your account is limited. That's it. I wanna solve problem but i can do anything. What should i do? Do I have to take legal action through an attorney?
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