PayPal has always worked just fine with my Shopify website, but a few months ago customers started telling me they are having issues. I wonder if some kind of update took place that is causing this. About 50% of my purchases on my website used to all be paid through PayPal, but now everyone has to just pay with another method. It lets them log into their PayPal account, select their payment method, brings them back to my website and makes them select shipping address, and then brings them to a page where there is no option to complete the order or to use PayPal, the only option they are given is to use an alternative payment method such as Shop Pay, Apple Pay, Credit Card, etc. All these other payment methods are working just fine and people are now having to use them to purchase from me. I have contacted Shopify and they told me it is not an issue on their end and I must contact PayPal. So I contacted PayPal tech support and they told me they do not author or support the Shopify PayPal plugin. So now I do not know who to contact, if anyone knows who authors the plugin please point me in the right direction. Thank you!
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