I requested a refund about 45 minutes after ordering because I found out the site’s trustpilot reviews were super dodgy, which they tried to persuade me not to do and ignored me, and i opened a dispute. They told me that they would send me a refund and asked me to close the dispute but I said I would close it after I receive my refund. They sent me an image saying my name, temporary hold, the purchase date and amount, and a button saying ‘archive’. They also told me my payment is frozen, asking me to confirm with paypal, etc. Is it safe to close the dispute or should i still wait?
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