I have a similar problem. Purchased vinyl records from seller in Australia on Ebay. Almost immediately they refunded overpaid postage which shows as complete in my paypal account but, has not reached my bank account. This was over two weeks ago. Paypal AI is pathetic. Another attempt at trying to communicate with an agent was the same. I am giving them until March 22nd, and it this payment is not in my bank I am opening an issue with UK trading standards. There is also a UK tv programme called Rip Off Britain, which I will be contacting them too. This payment is well over £100 and I am not letting it go.
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