Hello, i have made couple of sandbox transactions and the money is received by the merchant but the platform fees are not received / transfered to the platform partner. The accounts and the application are for Germany. The transactions are paypal (Guthaben, Visa and Debit card), sepa transfer and also klarna transfer. What could be the reason? To give an example, here the transaction by the merchant sandbox account: 8. Mai 2021 um 10:46:29 MESZ Transaktionscode: 604524621H3784910 Zahlungsstatus: ABGESCHLOSSEN Versandstatus: VERSENDET Zahlungsart: Online-Zahlung Zahlungsdetails Gesamtbetrag 30,00 EUR Umsatzsteuer 0,00 EUR Versandkosten 0,00 EUR Bearbeitungskosten 0,00 EUR Versicherungsbetrag 0,00 EUR Bruttobetrag 30,00 EUR PayPal-Gebühr -0,92 EUR Partnergebühr -0,60 EUR Nettobetrag 28,48 EUR As we can see the fee is already calculated by the merchant, unfortunately not available by the partner.
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