Hi, Are you talking about Synchrony bank that Lowes uses? I purchased a door at Lowes and it was defective. I could not find the receipt so I contact Synchrony and they tell me that the transaction does not exist. This was erroneous info from Synchrony. I was able to find the receipt and start the arduous warrantee process.It took three monthe to get a new door. I will never trust Synchony again.
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