I had £28.83 Balance on my account which appears to have disappeared. I have not given authorisation to use it against a purchase and On cross checking payments with my assigned credit card I can see that it has not been used against any of my recent payments so where has it gone. I have also found that you have made a charge against my credit card of £8.99 which is listed as a general credit card deposit - I appear to be paying £8.95 out that I have not spent. Can you please clarify these actions.
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