I too have had this issue exclusively with fed ex. I started to notice that all of my meal delivery and home furnishing packages were being marked "handed to resident" when I was actually at work. Unless it was delivered to my cat, a resident did not receive it. I also noticed that my video cameras were knocked offline, conveniently, every time this occurred. When I call fed ex to complain, it appears the customer service rep only speaks enough of the customers language to respond with a scripted intervention as opposed to fully understanding the issue you are trying to communicate. I have reported this issue to the vendors this affects as well, but they just refund my money and assume I'm full of crap.
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