I'm in the UK & have a business account, the shipping calculations which I have had for years and has worked fine, is now not working. I had an old website that wasn't mobile friendly but used to use the HTML system, 2yrs ago I changed the website to make it mobile friendly with Vistaprint (which I have always had) the postage calculator has always worked, I changed the postage in January & its stopped working since then, I've been in touch with Paypal on many occasions & they have said it's all working fine & they said postage calculator only works with the HTML system - However I have not used this system since new website for 2 years & its been working fine. They have sent info across on what else to do but all the info is old & can't find the instructions they are telling me. I've copied & pasted this from part of what they sent, however I can't find anything that relates from number 2 - 4 Access the Shipping Calculations page The first time that you set up shipping rates, the page sequence is tailored for creating your initial shipping regions, methods, and rates. To add shipping regions, methods, and rates for the first time: Log in to your PayPal business account at paypal Click your profile name in the top right corner of your account and then click Account Settings. From the left menu, click My selling tools. In the Shipping my items section, click the Update link next to Shipping calculations. You might see the Shipping Calculations setup page if you're accessing this feature for the first time If anyone help that would be great because at the moment with the postage calculator not working, everything on my website is free shipping - which does not work for my business Thanks
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