I bought an item on Jan 14 2021 via ebay.co.uk from Brandlab-parts and payed by Paypal. However, the item never went through Swedish customs due to undeclared content and was eventually sent back to seller. I made a Paypal claim but it was rejected (twice) because the seller referred to Royal mail tracking number that shows it is delivered. But looking into the items journey, it shows that the delivery referred to "returned to seller" and not to me. How can Paypal still reject my claim?
... View more