Two days ago, I sold $CAD 4000 value of cryptocurrency to someone through P2P at BINANCE platform and he deposited $4000 e-Check into my PayPal account. I didn't realize at first that it was e-Check and it was pending because I trusted him. Yes, it was the third deal with him on same day so once I verified that the money was deposited into my account, I sent the cryptocurrency right away. After I found it was E-check with pending, I tried to contact him but he was already gone. Later, I reported this to PayPal. When I talked with the first agent, however, I was told the E-check was already refunded to the sender by his claim. This made me so so upset. What an agent she was. When I talked with the second agent, the E-check is still being processed with pending and it would take 5 business days. I submitted all the copies of the transaction and he said further investigation would be processed after it is cleared. This is what exactly he said as below; "I can assure you that the payment he sent to you is not yet been refunded to him. Once we successfully receive the funds by next week Monday it will be placed on hold until further investigation. Since you were able to provide additional information to us with regards to this payment what we can do at this moment is wait for an email update. Will notify you once this was resolve or if we need additional information from you". Now my concern is this; should I report to a police to get involve in this problem to make it sure? I have no experience with PayPal so I can't 100% rely on PayPal for that big money. Guys, please advise me what I can do for it now.
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