Hello everyone, I was recently looking to purchase a used PlayStation account and had found a dealer through "Discord" (a social media app). Me and hid had set out a deal of USD 10$ to buy the account. I paid him USD 10$ (via Paypal using the Friends and Family Payment method), and after he successfully received the money, it turns out that he had scammed me. The Playstation account details were fake and made up; he then proceeded to block me on Discord, therefore completing a scam. I want to issue a refund; however, when I report a problem, there is a message saying, "Unable to complete your refund request. We’re sorry, you can’t file a case on this type of transaction." Before this happened, I tried to report an issue, and it actually worked. However, after I finished writing my response, I accidentally closed the tab. I tried to report another issue, however, that error message kept showing up. What should I do to fix this? Is this a system malfunction? Any sort of help would be much appreciated.
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