Add me to the list. I purchased 2 workstations on January 28, 2021. On Wednesday, March 24th, I received a small package with 2 watches in it. I traced the shipper of the watches to the purchase in January and got to this thread. I started the claim process and got this: Dear Customer: Sorry, I didn't reply to your message in time. We are very sorry for the product you received. In order to express my sincere apologies and reduce your losses, we will refund 40% of your total order as compensation. You can keep the product without returning it. If you cannot accept partial compensation and want a full refund, please return the item you received. When the company receive and confirm it is not damaged, we will issue a full refund. It is very troublesome to return the product to China. You need to spend your time to send it out, and you have to waste a long time waiting for the product to arrive in China before you can get a full refund, so I hope you can consider me suggestion. Looking forward to your reply. I responded I would only return the watches if they provided a prepaid shipping label and that I wanted a full refund. I also escalated the case with PayPal.
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