The hold up for me was all Paypal. I think I had the worst loan agent ever. Once it went to SBA, it took 2 business days to get the money. I kept calling. Of course sometimes the waitlist was too long but other times I could get through. One person was clearly surprised my loan application had not moved forward, as the agent had asked twice for the same information. The 2nd person also seemed surprised several weeks later that it was still in limbo and indicated "I'll let them know you are requesting a new loan agent". The 3rd person clearly lied to me, saying it was sent to SBA, but refused to tell me the date is was sent. It actually got sent to SBA the next day. First PPP loan in 2020, PayPal was great. Second round, PayPal/Loanbuilder were awful. I even filed a complaint with the SBA, but never heard back. It would be one thing if every one was waiting, but as I mentioned earlier, I told a relative about PPP, and she applied online (NOT PayPal) and had her money in one week!!! Paypal must have overextended itself and not staffed sufficiently.
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