Can someone please advise me what to do here - - I stupidly purchased something from a Scam Website - didn't receive any email confirmation from the site. - I researched the site and saw posts suggesting it was a scam site. - I emailed the site but never received a reply, so I raised a Case in the Resolution Centre to warn PayPal that the site is probably fake. - I think I got back an automated response saying " we found that this transaction was not unauthorised, etc." and closed the case. - It's now way past the time when the item should've been delivered but I can't raise a new Case against the same transaction. So I can't complain to PayPal anymore ?? Is it my fault for being pro-active and telling PayPal about the site - that they are processing money with? Any help appreciated. Matt.
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Hi, I need some advice on what to do. I think I purchased something from a Scam site today. Obviously not on purpose, but after I'd made the purchase with PayPal I never received any email confirmations. I could tell something was up after the PayPal confirmation web page said I'd paid some random Gmail address and not a company name. And then I never received an email confirmation from either the shopping site OR PayPal. BUT, when I check my PayPal account its shows the transaction. Why wouldn't PayPal notify me by email or my iPhone app, as they normally do when I make a purchase? I've emailed the online site but have not received any answer. I only made the purchase today, do I have to wait 2 weeks before I can open a Resolution ticket? I've tried ringing PayPal but the automated system doesn't know how to direct my call! Thanks.
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