I already use the resolution center to ask for a refund. they closed the case and say the account that I pay money to unauthorized and they can't refund. now it 15 days later item still not sent to me I want to report the problem to resolution center but message say " Unable to complete your request You've already filed a case for this transaction. Visit the Resolution Center to view the status of your case. " what do I do I just want my money back.
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