yes i have submitted everything they have asked which wasn't much. they refuse to tell me what the reason is that they are holding it. even the BBB is asking that. its really put me into a bind during these last 7 months. i could understand with the amount of fraud that was going on with the PUA but this is my rightfully earned money that i worked. they haven't even tried to ask me any questions at all pertaining to holding my funds. like i said every time i call i get a whole new story. the latest story was "were not holding your funds, you have to add your bank account and then i show you can transfer your funds. so with them on the phone i tried to add my account through Plaid and at everything was going fine, it asked me which account, i chose and then there was a problem on their end. so the guy tells me that he needs to submit a request to special circumstances, if that is even a real department, and for me to wait 72 hours and everything will be fine. yeah i gave them the 72 hours and then some. same results. they honestly dont care what they say to customers. if i spoke the way they do to customers i would be fired and probably never work in my field again. and they are getting away with it which straight baffles me.
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