Don’t give up with PayPal. I got all my money back. Send the toothbrushes back. As soon as you give PayPal photos of the package and tracking number they will refund cost of postage as well as the original transaction.
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I just got a full refund plus the cost of posting 2 toothbrushes back to these scum. Persist and follow the instructions from PayPal, it is worth the effort.
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Don’t let these scammers get away with it. Lodge a complaint through PayPal which will go to the scammers. They will give you an address to return the wrong items. PayPal will refund the postage cost.
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I misread the message, I had to return the crappy toothbrushes. So I have done that and PayPal are refunding the postage cost. Don’t let these mongrels get away with their scam.
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We ordered swivelling cheese boards which they suggested would be delivered by Valentine’s Day. 6 weeks later nothing, no communication and do not answer emails. Now in the hands of PayPal.
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