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since ‎Mar-14-2021
MLP1982
MLP1982 Contributor
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Re: Paypal applied an exchange rate even if I reje...

by MLP1982 Contributor in My Money Archives
‎Mar-21-2021 10:57 PM
‎Mar-21-2021 10:57 PM
Hi Everyone, it has been now more than one week that paypal stole me 30EUR (4%) of my transaction by forcing a currency conversion which I rejected BEFORE doing the transaction. I tired to contact the support already but that did not help. Do you have a suggestion on how to escalate this? Thanks ... View more

Paypal applied an exchange rate even if I rejected...

by MLP1982 Contributor in My Money Archives
‎Mar-14-2021 04:14 AM
‎Mar-14-2021 04:14 AM
So... couple of days ago got a bill on paypal in EUR. I released the payment without currency conversion (so in EUR). Without my knowledge PayPal applied an exchange rate to GPB, as they claim my credit card is GBP (my card is revolut, so can handle whatever currency). Needless to say that the EURGBP exchange rate was a ripoff (4% off). I tired to get in touch with paypal, and they keep saying that the issue is with my credit card. This is not true, as I explicitly rejected the exchange this option. Do you have a suggestion on what I could do next? What can I do to escalate this? Thanks ... View more
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