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Good luck. I had the same, never received an order after they gave me two bogus tracking numbers. Filed a dispute with PayPal, what a joke. Even after the USPS gave me verification I did not receive a package, PayPal sided with Besla. I am done with PayPal. They are a joke. They’re probably in on the fraud.
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I ordered from them. When I kept getting a run around about my order, I contacted PayPal and filed a dispute. PayPal found in favor of the company, even though the tracking information, confirmed by USPS, showed it was sent to another address. So, I am done with this joke of a company, including PayPal, a joke also. Good luck!
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