I too placed an order. When nothing was received, I sent an email back to the address received on my order confirmation. I received an email reply from "Kelly" stating that they would rush my order or refund my credit card. I chose the refund option and no credit was ever applied to my card and after numerous attempts by email, I never heard back from "Kelly" again. This all looks very legitimate. (They even have a face book page, that I believe is false giving them an "excellent" review to support their scam) After lookin on line I was able to contact them by phone, requesting a credit to my card. The operator on the phone, told me they needed access to my computer in order to process the credit and they were trying to get me to download an application on my computer or cell phone that would allow them access - with my permission of course. I refused stating that they had my credit card on file from the original purchase and they kept insisting they needed access to my computer or cell phone. When I got angry, challenging them, they hung up. These people are thieves. Do not purchase from them.
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