Need some guidance / possible advice, although I suspect it will be, don't buy from Facebook. Has anyone ever bought something that was advertised on Facebook but never received it? It turned out the item was coming from China, there was tracking but this turned out to be nothing short of useless, I paid via Paypal thinking I would be covered, turns out this was pretty much useless. The item was purchased on the 14 November 2020, but has never arrived. I opened a case with Paypal thinking this would help, but as there's tracking and as the seller said it has arrived, although it hasn't, Paypal has closed the case. I can't even go through the postal service to claim, as the Royal mail seem to point blank refuse to accept claims from outside Europe, defiantly not China. So it would appear, don't buy anything advertised on Facebook as it can't be trusted, when it comes to disputes, Paypal are useless and the Royal Mail don't seem to give a dam what happens to parcels coming in from abroad! So in short, has anyone else experienced issues like this? PS, This wasn’t from the sales section within Facebook but from an advertisement within Facebook.
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