We purchased item from FB marketplace and sent private seller money using PayPal. Seller didn't send the item, we opened a dispute for item not received. Seller sends a package with a modem inside worth about $20, when we'd purchased a graphics card and paid $530. Now I can't change dispute from Item Not Received to Item not as described. I'm so desperately scared they'll release our money to the seller and not provide a refund. I videoed my opening the package as proof, after not receiving the goods, having the item deleted from Marketplace and seller not responding, I suspected I was dealing with a scammer. I have that proof.
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