I finally got through to Paypals support chat. My issue was then sorted in minutes. It took a lot of patience before I was finally able to connect to "chat" though, and then get past the chat bot to a real human.
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Same problem, only euro to GBP. Very frustrating when the payment was in euro and the associated card is also in euro. With a hefty conversion fee on top of this un-necessary conversion, so both frustrating, and expensive.
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