I have got this issue with PSD2 (my primary account so old that there was no check on phone number format), I have tried to call the support number, which I have done now around 45 times, each time I get there is no operator to answer. As you need to have a working account to be able to access support via the form, I had to create this account, contact them to change the phone number on my primary account, but they just say we can see you have set your phone number (the number I used while I created the secondary account) and ends the case there. What PayPal does, violates GDPR, which states that people must have a way to update and correct their information. Those those who live in EU and has issues with reaching customer service and have issues with PSD2 locking, should make a complaint to your local data protection agency and they will then take action against PayPal.
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