I disputed the charge through PayPal and they contacted me through email. The email address that it was sent from was: Leah <removed> (can not post the email address because not permitted in this community.)Hope this helps because I am getting no where with them. They seem to be a fraudulent company that takes your money and sends you cheap and falsely advertised products.
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I agree. This company should be dropped by PayPal because they falsely advertise their products. When you issue a dispute all they want to do is issue you a 10% refund. If you keep complaining they will only go as far as 20% but if you want a full refund you have to send the product back to Hong Kong at your expense. Unacceptable and very poor customer service on their part.
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