A couple of days before Christmas I received an empty Asos parcel. It should of contained a oversized hoodie and 2 hats. 1 the bag was so small it wouldn't of fitted a hoodie and 2 the bag was completely ripped with a Hermes tape trying to hold it together. Paypal changed my dispute from item not received to item not described. Asos have agreed a full refund when i return the items. There are no items to return am literally going around in circles. Anyone got any advice? Do i return the empty bag? Thanks Lisa xx
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