I had the same issue for months now. I've spent hours chatting with Paypal support but I've never gotten a clear answer. I've made multiple purchases with eBay, Best Buy, etc. but never had the option to use it. I think it must be some cruel joke. If you see it listed under the WALLET section of your account there is a checkbox that says it is supposed to apply automatically to your next purchase. But it never does. I've asked Paypal multiple times for a list of approved vendors or further instructions on how to use it but they just don't seem to help.
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