I've been selling on PayPal for years , it's my faviroute platform to use for transactions. Recently I sold an item to a customer a few weeks back , they payed with Friends & Family , I didn't think of it much I thought they may have just done so to reduce the fees or something. I have all the messages and chats I had with the buyer where they clearly highlight how much they're going to pay and that they have payed I also have tracking information which shows the parcel being delivered. However they disputed this transaction under 'Unauthorised purchase' that's when I realized I may have just been scammed, I gave PayPal all the screenshots of messages and tracking is there still a way I can loose this case? The item was worth £400 , I got an update saying the financial institution will decide. Surely I cannot loose this case as I have all the evidence I need.
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