***** UPDATE *****
I hadn't had a chance to update here, my apologies for the late reply. Fortunately, I was able to get a full refund. I kept writing them & saying I needed to cancel urgently due to major emergency (leaving country). I also said I wouldn't be at the address to receive my order & that I was "expecting a full refund". I put this request to their email address (<removed>)
** (Note this was around the time of Chinese New Year with major order delays, and it was BEFORE the order had even processed, so it was not ready to ship out) However, it was past the 48 hour deadline.
After much BS back & forth, they first offered a 5% discount if I kept the order, (which I refused). After several days delay, They confirmed (in writing) that they would refund me 100% of my order with the amount. Then they refunded me (for only half the amount). So bugged them again, and they refunded the remaining within a week.
I do hope others here end up as lucky! I was sooooooo relieved, but learned my lesson NEVER to order from any website without checking Trustpilot reviews & doing more research beforehand. There are waaaaaay too many shady outfits getting away with this nowadays! I hate to give more $$$ to Amazon, but at least you have a money-back guarantee as well as fast shipping!
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