Hi all:
My name is Ace. Truly appreciate if any of you can provice me advice how to solve my issue.
I have been tricked by ProtonVPN and they refused to refund me back through their terms and conditions clauses. I have tried to get help from paypal by launching a dispute but end up paypal cancel it coz they claimed this payment is authorized. Yes, i have walked through the whole payment registration process.
How this happen?
ProtonVPN claimed to offer FREE account, but end up they asked i walk through a payment registration process. i have been caught and paid EUR 96. They refuse to refund, even with their “money back guarantee”, i am unable to get back my money, they only issue me credit and force me to use their service.
What should i do? Any way to get back my money.
In their terms and conditions,
“As per our Terms and Conditions, if you rely on dispute or chargeback mechanisms of third-party payment processors, you waive your right to the above-mentioned refund from the Company.”
The whole payment process was a trick, please kindly advice. thank you.
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