eBay have royally **bleep** up and sent payment to an account I haven't used for 15 years. I still have access to the email address so I asked for a password reset and was given this. I then went to access the account but was given a PDS2 screen where the only option is a house phone I haven't lived a for longer than 15 years. After using my new account to speak to customer services about the old account (since I couldn't use the old account as I cannot log in) they asked me a bunch of questions that I couldn't answer as we were talking about a bank account from 15 years ago. Now I never asked for PDS2 to be installed on this account and it's now stopping me from getting my money ( I wonder how much PayPal have pocketed due to this 'feature') Can someone at PayPal sort this for me please.
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