Hello, I have bought an item of a scam website, that seemed like legitimate, from UK. It even wrote they have a warehouse in NL. They were selling hand-plaster moulds with express shipement in 5 days. I have bought the items in the beginning of december 2020 and I got the items far too late, mid January. When I got them I noticed I was scammed. There was no box, only a plastic bag with broken pieces inside and some powder without any security data and manuals. Figures, it was the Chinese... then I saw the website and facebook page is gone. I have opened a dispute on the resolution center. I said to myself thanks god I paid through Paypal that I am protected. Guess what? You are not! First Paypal offers me 10% refund (?!?) for what? I cant use this items, you can only put it in garbage! I have declined the offer, and now I get new offer for 100% refund, but ONLY if I send the items back to CHINA with TRACKING NUMBER (?!?!). That means 150 USD of postage charge for me for 80USD refund. And if I dont send the goods back in 5 days Paypal closes the dispute and there is no one (NOT ONE ACTUAL PERSON) That can help You. I have tried to write many emails and called but they refuse to help you. They actually dont fight the Chinese scammers (i sent pictures of everything- also of the website that is gone!) and I know there are several thousand same cases as me! Buy Paypal still makes demands customer cant meet just to protect the scammers. You should be ashamed of yourself Paypal!! Based on the case you should give me my money back and make Chinese scammers pay with interests everyhing and close their scam accounts. I have started a campaign for awarness. I know I will not get my money back but if I can prevent one more case like mine I am happy. I will delete my Paypal account and will never pay through it again. If anyone has a similar experience and can help me please tell me what to do?? Thanks
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