I also run a small Business, it's going on it's 13th anniversary.. Been using paypal for around 20-yrs.. Years ago we started selling product online from January through April to help sales on our slower season. It was always easy, sell and print USPS pre-paid labels through paypal. Then directly to the Post Office with loads of product sometimes twice a day. This year we started selling online our Valentine's Day Flowers.. Sales went crazy, went to start printing labels and shipping product... Then I was hit with Shipstation, the New way to print pre-paided USPS labels.. Shipstation and PayPal where not 100% communicating together with my account. This lead to Errors trying to buy/print labels.. I spent two days on the phone with PayPal.. PayPal has great phone help when you finally get to them... , On the other hand, Shipstation customer help is some of the worst. You can't even call and talk to anyone, they want to email or chat... Well Shipstation that don't work in a world of small fast moving business with orders coming in and stacking up with no way to process.. I personally would fire Shipstation after my experience!!! As this is going on my money is On Hold because I am not shipping/printing labels.. This was extremely frustrating! Here I am a PayPal customer of 20-yrs with a perfect standing and not able to transfer My Money to my bank to help start covering operation cost. Once the Error issues where solved between Paypal and Shipstation I was under the impression my funds On Hold would free up... They slowly are and it's been 10-days since the start... Here I am frustrating again... We are selling and shipping daily.. Paypal is still holding funds... With the amount of years I have been with them I find this absurd! I to had almost $5000 on hold at one time... That was so frustrating, I contemplated finding a alterative to PayPal.. Instead I was patient.. Here I am again getting very frustrated, PayPal countinously holding funds.. I am about to wits end and working on other routes/alternatives to PayPal... Going to give them one more chance... If not happy I am moving my business from Paypal all together.. Sincerely, <Removed>- Pottsy Mechanical Designer, Owner/Founder, Built By Pottsy llc
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