I recently made 2 purchases. I used PayPal to pay because of the buyer protection. Well, neither item actually arrived although tracking numbers show they did. The items I ordered were large tool boxes. Both over 4 feet long and 2 feet deep. The shipping weight for one item was 2.2 lbs. The other was .1 lbs. Nothing arrived, but even it it did it’s obvious that these weights would not be correct for the item I ordered. I filed disputes on both orders and was denied. What other action can I take?
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