I bought three mobile phones for total of £869.65 on 31/10/20 on click and collect basis at Argos East Ham. The phones were delivered on 4/11/20 at Argos but for reasons beyond me I never received the message or email to collct the phones. As such the phones were sent back to the seller on 12/11/20. The seller sent email to me on 13/11/20 to express that the phones were being sent back to them. I wrote to the seller twice to ask for my money back and the seller refused to pay saying they never received the phones. I made claim to paypal as I never received the phones that were delivered at Argos since they were sent back to the seller. I then asked paypal to collect my refund and three cases were opened on 4/2/21. On 25/2/21 the case was decided in faver of the seller just because they delivered the phones.but the same sellers were alerted before the phones were sent back to them since I have their email. I therefore believe the seller shoud be made to refund my money. I appeal to pay pal community to advise and pay pal to look at this case again
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