Someone made a Microsoft purchase in the amount of $1,309.99 on my PayPal account. They cleaned out my PayPal balance at the time and another $1,089.00 was deducted from my credit union from the card I have listed with PayPal. I reported the fraud on 01/19/21 and on 01/21/21 I received a message back from PayPal stating that they reviewed the case and found that this was not an unauthorized transaction on my account. The ship to address is an address that I do not know from someplace that I have never been. PayPal stated that it is not covered under the PayPal Purchase Protection plan. Someone literally hacked into my PayPal account and made a purchase but PayPal says that it isn't unauthorized. Anyone else have an experience similar to this and know what my other options may be since PayPal is not taking it seriously?
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