I was in the same boat, but just this morning the case was closed in my favour, and I got the full refund. I was the same as Sleigh62, and ordered a collapsible workbench, and received the crappy watch instead. But I had opened a case before the watch arrived, (as it took nearly 3 months). I ordered on the 17th Oct, and I opened the case on 5th Dec, for 'item not received', and I had tried to get on their website and tracking, and they were dead links, so I put that in the case too. Then I received the watch on the 7th Jan, and I saw the same tracking number on it... so I knew the type of scam it was then! I updated the case to 'incorrect item received'. They then came back with their $10 refund offer, and I declined. Paypal asked me then to file it with the Internet Crime Complaint Center, which was just yesterday, so I did that and linked this thread also, (so thanks everyone), saying to please take note of the other unfortunate buyers here. And It was closed in my favour this morning.
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