I haven’t logged onto my account in a couple of years- it’s asking my to authenticate with an old number, I just need to be able to change it to my current number but how do I do that?! All the ways to contact someone online I have to log in to do so but without the verification I can’t log in properly. I tried using the Facebook messenger but they can’t help me, they gave me a number of which I have tried calling but the auto message is saying they can’t help me during this time either?! I’ve tried the trick of pressing ‘0’ to be taken through to an agent but still the same result of the phone going dead. I’ve tried logging in through the app but still asking for verification there to. Where do I go from here? It’s such a simple problem but I’ve spent the last 2 hours hopping from portal to portal trying to figure it out- any help would be appreciated!
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