me and a seller conversed on facebook about a ps5, we agreed on £480 via goods and services and the transaction was completed. He provided me with a tracking number the next day and it was due to come today, the package never came. Usually, the package would be delivered to my house via a delivery office and with royal mail, all my packages went through the hyde delivery office NW9 6LR first before finally being delivered to my house however on the tracking it said that the package was sent to corwen delivery office LL21 0DF and this delivery office is in wales, bear in mind i live in london so this is over a 100 miles away. I know for sure the seller sent it to this address intentionally, since then i’ve now opened a dispute and is now claiming i purchased a nike nocta hoodie via depop . I just want a full refund at this point, what can i do to improve my chances of winning this dispute if i have any chance of winning it all?
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