Hello, I have ordered on Banggood, I received the wrong products for my order. I contacted the seller, they have been paid, but have not replied to me for almost a month. So now I want to open a dispute/claim. I tried on my phone last week, it did not work. Now, I am trying on the computer. But every time I try to finalise the process, it gives me an error page. I tried on different browsers, but it never goes through. How do I do ??
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