Hi, had a buyer who bought a cap on Ebay May 30th. July 20th filed a claim in stating they didn't like the cap so I said to send it back to me and I would refund their full purchase price plus shipping. Never heard from them and today the customers bank found the claim in favor of the buyer ($18.00). Paypal was great. They originally decied that the claim by the buyer was not warranted and returned the purchase price to me bu tsince the customers bank found in their favor, Paypal paid them and did not take the money from my account. I have no problem with this BUT what galls me is the buyer bought the cap, had it for 2 months and then made a claim in Ebay that they anted their money back as the cap was not what they wanted. 2 Months???? Give me a break. However, the buyer got their $18.00 back and kept the cap they didn't want. My questions is, what can I do to get the cap back? I just contacted the buyer stating I want the cap back since their cost was fully refunded or I would inquire with Paypal and Ebay as to what to do about a fraudulent purchase. It's not the $18 I care about or the cap, it's just that, to me, the buyer bought the item knowing they would keep it and get their money back. Just want the cap back so they don't get to gkeep their money and the cap. Just for the pricipal of it. Been printing since 1987, selling on Ebay since 1999 and this is the 1st case of what I would consider fraud. Comments appreciated. Fred Melbourne FL
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Good afternoon, I have created drop down menus for t-shirts, magnets, etc... My HTML editor is front Page Express but am going to try Coffee Cup. My questions is, On one t-shirt item listing, when I go to view the item and check it out on Paypal cart, the t-shirts does show the size, color, etc... When I order a 3x3" magnet from the dropdown menu, the Paypal cart shows that it is empty. Any help is appreciated. Thank you, Fred Melbourne FL
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Good morning, I am trying to find the answer to this question: When I sell an item, I need both myself and another person to be notified by e-mail that an item has been sold. How is this done? Thank you, Fred
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