Hello, We are a healthcare non-profit 501(c)3 charity that has been trying for weeks to apply to be a confirmed charity. Currently, we have a regular business account. Every time we click on the "Confirm your charity" button under the "Become a confirmed charity" on our PayPal home page it just displays the message, "We'll take it from here, you will receive an email within 3 days". We have tried this multiple times and have not received an email. We double-checked the email address listed under the "Account owner information" and it is correct. What options do we have? We have all the necessary documents ready but have not received the email to move on to the next steps. Regards, Global FICCS Team
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