Yep I'm in the same situation. Just spoke to SA again and they are adamant they refunded on 21/10/20. I've been waiting 12 weeks now and the guy at SA said it could take another 4 weeks before the refund comes through..something about paypal changing their carrier(didn'treally make any sense to me)...but he said it's definitely been refunded to Paypal..and the delay is on Paypal and not SA.
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