HI all, we've been told that we need to setup SFTP reporting in order to access some of the data we need in regards to our PayPal transactions. Every article or post I've found about this refers to contacting customer support or our account manager in order to turn SFTP reporting on for our account. My problem is that I'm unable to get in touch with anyone that seems to know how to do this. I've tried over the phone several times and the instant messaging system. Can anyone advise how we go about getting SFTP reporting enabled for our account? Many thanks in advance.
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