Hi I had the same issue with a seller who sent to me a different item that I didn't expect to receive, I sent all support documents for my claim till the marchant and paypal asked me to ship back the package to the designated adress in order for me to receive my refund. After I did all that, sent them the picture of the post office receipt and tracking number as prove that I sent back the package, they denied my claim anyway saying that my tracking# was invalide!! That's rediculous!!!! At Dec 21 2020, a month later, the post office returned the package to my adress. I started observing these things happenned lot of time with Chinese sellers, They advertised something differents for a ridiculous price just to attract USA customers then they ship to you something else with a tracking # of course, it's takes 3 weeks to 45 days to receive that shame before you figured out that they scammed you. In my case, I bought a mini washer machin but they sent in my mailbox a small pet dish with the matching tracking number on the package. At the mean time, these dudes are investing our money on something else and making profit, they know how long the dispute will take, even if they refund you, they already got profit on our money, Can you imagine our Chinese still from us????? The fact is , I beleive that these networks of scammers may have supports of some high responsibles of paypal, The cheating in USA 2020 Presidential Election open us Eyes about Chineses angry of taking the leadership of the world"s economy. They understood lof of weakness in most of our systems and started to use them against us. I think that the Secretary of Commerce have to know about that and regulate new rules of e-commerce.
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